Luxe Car Wash Team SMS Notifications

What messages we send

Once a team member opts in, they may receive SMS messages such as:

• Shift reminders — a reminder before a scheduled shift.
• Task assignments — a notice when a task is assigned to them.
• Checklist & cleaning prompts — reminders to complete opening, closing, or cleaning checklists.
• Schedule updates — when their weekly schedule is posted or changed, or a time-off request is decided.
• Urgent operational alerts — when a manager needs to reach the team about an on-site issue.
• A one-time verification code — sent when a team member first adds their phone number, to confirm the number belongs to them.

How team members opt in

Team members opt in from inside the Luxe Car Wash staff portal during onboarding. In their profile they enter their mobile number and check a box agreeing to receive the operational text messages described above. They then receive a one-time verification code by SMS and enter it to confirm the number is theirs. No one is enrolled without completing this step, and providing a mobile number is optional — consent is not a condition of employment.

This is the exact opt-in screen a team member sees in the portal. The consent checkbox is unchecked by default — the team member must actively check it before the verification code can be sent:

Try it — the button stays locked until the box is actively checked. This preview sends nothing; real enrollment happens only inside the password-protected staff portal.

Privacy

We use mobile numbers only to send the operational messages described above. We do not sell, rent, or share team members’ mobile numbers or SMS consent with third parties, and mobile information is never shared for marketing or promotional purposes. For full details, see our Privacy Policy and our SMS Terms & Conditions.